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The Magic Formula: How 'Just the Right Effort' Supercharges User Retention
Why great products make you earn their love – and why effort is the hidden ingredient to real user obsession
Sophie Pilley
Jul 105 min read


Breaking the Agency Spell: Why I Walked Away from my £600K Agency (And Why You Might Too)
A brutally honest look at why chasing agency growth might be killing your best work and what to do about it.
Sophie Pilley
Jul 104 min read


How I Redesigned My Life Using 5 UX Laws (After Losing My Dad)
Product designers are masters at crafting user journeys, here's how five UX laws helped me transform life chaos into clarity.
Sophie Pilley
Feb 206 min read
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