Get in touch
I'd love to hear from you. Let me know how I can help.
Booking Process
Let’s have a virtual tea (or coffee!)
We’ll meet for a virtual brew to assess where you’re at, what your goals are and what you need help with. I’ll guide you towards the right service.
Book now
A match made in heaven
If we think it’s a match, we’ll go ahead with a project brief and follow-on call to gather requirements and sign a contract to dot the i’s and cross the t’s. I always leave enough flexibility to allow for change.
Kick off workshop
Once we’ve nailed down a plan, we’ll do a interactive kick-off session with your team (or just you!) and get some early insights to drive things forward. No boring presentations here!
Fill out our form
This short form is the first step in helping us both decide if we're a right fit to work together. Once it arrives in my inbox I'll be in touch within 48 hours to book in our virtual catchup.
Got a few questions?
I specialise in working with growth-stage SaaS businesses, particularly those focusing on emerging technologies. My clients are those responsible for product growth and marketing within their companies. Typically my clients have received Series A or B funding or are bootstrapped.
I start every engagement by conducting stakeholder interviews to deeply understand your business objectives. By aligning user research insights with your goals, I ensure that our strategies are not only user-centered but also drive your business forward. Every project I work on has clearly defined goals which we work towards, usually to increase certain metrics.
By leveraging user research, metrics, and innovative problem-solving, you can expect enhanced metrics such as increased customer satisfaction, and improved retention and loyalty. My goal is to help you develop products and services that customers love and want to use again and again. As an example a recent client increased all of their 9 targeted benchmarks we defined, including a 53% increase in return users and an increased engagement rate of over 300% on a key conversion page.
My value-based approach sets me apart, as I collaborate with teams to uncover valuable insights, communicate stories through data, and translate them into tangible outcomes that establish a sustainable business model in an increasingly competitive market.
In an era where design is often reduced to a quick, inexpensive, and repeatable service, I bring a unique viewpoint on the true significance of design for businesses.
For SaaS teams, this translates to enhancing customer retention and loyalty—a metric that is increasingly crucial for establishing a sustainable business model.
My services are designed to complement and enhance your internal efforts. I collaborate closely with your existing teams, bringing in fresh perspectives and specialised expertise to drive innovation and achieve your business goals more efficiently. My approach is highly collaborative, ensuring seamless integration with your ongoing initiatives.
The cost of my consulting services can vary based on the scope and nature of the project. I offer flexible pricing models, including hourly rates and fixed-price packages, tailored to meet the specific needs and budget of your business. Detailed proposals outlining the scope, timelines, and deliverables are provided on our initial call to ensure transparency and alignment.
You can read more about the fixed price package offerings and associated costs on my Service pages: