Stop talking about your product features & help your customers achieve their goals quicker
We should be selling our products as enablers, how can we level-up our customers through using our product and help them achieve their goals
Solving problems through value-led design & kick-ass user experiences
Ready to grow your product?
I can offer a strategist and facilitator’s understanding of stakeholder dynamics and help your team stay focused on the bigger picture. Here are some of the ways I can help you to achieve success using proven methods and processes.
How I've helped others drive business results
UX Audits
Carrying out an audit on your website, service or app can uncover hidden usability problems that lead to business challenges. I'll look to determine how to solve them through competitive, quantitative, and qualitative research.
User research
Plan and conduct user interviews or usability sessions to identify user needs and pain points. A report will be produced to identify key themes and identify key areas of opportunity.
Workshops
Facilitate workshops with clients and stakeholders. Helping teams co-create to refine strategies and requirements. These workshops range from design sprints to experience mapping. These are facilitated either in person or remotely using Miro.
I've helped businesses both big and small transform and elevate their products through transformative user experience. By using a human-centred approach to my work; research and discovery are a core part of every project I've worked on.
NON PROFIT
Workshops & User Research
Taking an idea from conception through to a beta product. Conducting focus groups and identifying user needs to develop an accreditation tool for young people to gain skills through employability.
TEACHER MARKETPLACE
Personas & Wireframes
Using user research and journey mapping to redefine the value proposition of a teacher marketplace for the education sector.
SaaS B2C PRODUCTIVITY APP
Usability & UI Design
Structuring the content and information presented to the user across mobile and web for a technology start-up looking to disrupt the productivity space.
UX Audits & Prototyping
SaaS B2B LAW FIRM APP
Carrying out in-depth UX Audits and prototyping to drive forward a new direction for a start-ups product, accelerating their disruption of the legal sector.
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