Owning, using & evolving ByBox's Design System. Uniting the products & teams around a common visual language.
Carrying out an audit on your website, service or app can uncover hidden usability problems that lead to business challenges. I'll look to determine how to solve them through competitive, quantitative, and qualitative research.
Plan and conduct user interviews or usability sessions to identify user needs and pain points. A report will be produced to identify key themes and identify key areas of opportunity.
Facilitate workshops with clients and stakeholders. Helping teams co-create to refine strategies and requirements. These workshops range from design sprints to experience mapping. These are facilitated either in person or remotely using Miro.